Privacy Policy

Effective Date: 10/25/2024

Moichor is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you interact with our website, products, and services. By accessing or using Moichor’s website and services, you agree to the terms outlined below.

1. Information We Collect

We collect personal information when you visit our website, use our services, or interact with us. The types of information we may collect include:

•Personal Information: Name, email address, phone number, billing and shipping information, and other identifying details you provide through our contact forms, account registration, or orders.

•Veterinary Diagnostic Data: Information related to the diagnostics of animals, including but not limited to blood work, test results, and any clinical data provided for the purpose of using our Pathview device or reference lab services.

•Technical Information: IP address, browser type, device information, access times, and the pages you visit on our website.

2. How We Use Your Information

We use your information for the following purposes:

•To provide veterinary diagnostic services, including the processing of orders and test results through the Pathview device and reference lab.

•To manage your account, including handling billing and customer service inquiries.

•To communicate with you about your account, diagnostics services, or other related services you may be interested in.

•To improve our website, products, and services based on user activity and feedback.

•To comply with legal obligations or protect the rights, property, or safety of Moichor and its customers.

3. Sharing Your Information

We may share your information in the following scenarios:

•With Service Providers: We may share your data with third-party service providers who assist in providing our services, such as payment processors, shipping providers, and IT support. These parties are obligated to protect your data and only use it for the purposes of delivering our services.

•With Veterinary Professionals: For clients using our Pathview or reference lab services, we may share diagnostic data with veterinary professionals as required to provide accurate and timely diagnostic results.

•Legal Requirements: If required by law or in response to legal processes, we may disclose your information to authorities or regulators.

4. Data Security

Moichor uses reasonable administrative, technical, and physical security measures to protect your personal and diagnostic information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Choices

You have certain rights concerning the personal information we collect:

•Access, Correction, and Deletion: You may access, update, or request the deletion of your personal information by contacting us at info@moichor.com.

•Marketing Communications: If you do not wish to receive promotional communications from Moichor, you may opt-out by following the unsubscribe instructions in the emails we send or by contacting us directly.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your user experience and analyze usage patterns. You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use some features of our website.

7. Children’s Privacy

Moichor’s website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated policy will be posted on our website with a revised effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Moichor Inc.
1188 Harrison St. San Francisco, CA, 94103
Email: info@moichor.com
Phone: (415)993-5722